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After signing in, click "Create Form" from your dashboard. Choose a template or start from scratch. Add your fields using the drag-and-drop builder, set your WhatsApp number in form settings, and click Publish. Your form will be live immediately with a shareable link.

First, verify the WhatsApp number in your form settings is correct and includes the country code (e.g., 2348012345678 for Nigeria). Make sure the number is active on WhatsApp. Check that your form is published (not in Draft mode). If issues persist, email admin@eforms.ng with your form ID.

Go to your form settings → Integrations → Google Sheets. Click "Connect Google Account" and grant the necessary permissions. Enter your Spreadsheet ID (found in the Google Sheets URL) and save. New submissions will be automatically added as rows. Note: existing submissions will not be back-filled.

Yes! eFORMS has a free plan that lets you create a limited number of forms and receive submissions. Paid plans unlock more forms, higher submission limits, advanced integrations, and priority support. Check your account dashboard for current plan details.

Go to the eFORMS login page and click "Forgot password?" Enter your registered email address and we'll send you a password reset link. The link expires in 1 hour. If you signed up with Google, use the "Continue with Google" button instead.

Yes, you can edit a published form at any time. Open the form from your dashboard, make your changes, and save. Your changes take effect immediately. Note that editing field names or types may affect how existing submissions display.

To permanently delete your account, email admin@eforms.ng from your registered email address with the subject "Account Deletion Request". We will process your request within 5 business days and confirm when your account and all associated data have been removed.

eFORMS uses HTTPS encryption for all data in transit. Form responses are stored in our secure database and delivered to your WhatsApp. You are responsible for informing your respondents about how their data will be used. See our Privacy Policy for full details.

Yes! Use the [eforms_embed id="YOUR_FORM_ID"] shortcode on any WordPress page to embed your form as an iframe. Alternatively, share the direct link (e.g., eforms.ng/your-form) and embed it manually using a standard HTML iframe tag.

You've reached the maximum number of forms allowed on your current plan. You can either delete unused forms from your dashboard, or upgrade your plan. Email admin@eforms.ng to discuss upgrading your account.