For Logistics & Dispatch

Take pickup and delivery requests without another phone call

A structured request form for couriers, dispatch riders, and haulage businesses — customers submit pickup details once, you get everything you need to dispatch, no back-and-forth call required.

Build your form free →
No code needed Free to start Works with your WhatsApp number Set up in minutes NDPR compliant

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See it in action

This is what your customers will see

A clean, professional form — branded to your business

9:41
●●●○ WiFi ▐▐▐
🚛 Dispatch Request Fill in your details below
Your name
+234 XXX XXX XXXX
Receiver's name
+234 XXX XXX XXXX
Full pickup address
Send via WhatsApp 📱
→ delivers to your WhatsApp
9:41
●●●○ WiFi ▐▐▐
←
💼
eFORMS Business online
⋮
TODAY
New Form Submission

Sender Name: Sample value
Sender WhatsApp: Sample value
Receiver Name: Sample value
Receiver Phone: Sample value
Pickup Address (with LGA & State): Sample value
9:42 AM ✓✓
😊 📎
Type a message
🎤
📋
Structured fields Not scattered chats — clean, organized data every time
✨
Branded to you Your logo, your colors — looks like a real business
📲
Lands in WhatsApp Every submission formatted and ready to act on
⚡
Zero setup No app install — works in any browser
Customize this template →

The old way isn't working

✕ Every pickup request starts with a phone call to get the same basic details.
✕ Addresses and package details get lost or garbled when scribbled down mid-call.
✕ No record of what was requested until the rider is already on the way.

Why eFORMS fits Logistics & Dispatch

📦

Structured pickup requests

Pickup address, drop-off address, and package details captured in one clean submission, not a phone call.

🧾

Every request logged automatically

No more relying on memory — every dispatch request is saved and organized.

💳

Collect delivery fees upfront

Built-in Paystack checkout if you want payment confirmed before dispatch.

🎯

Route to your riders

Multi-agent routing spreads requests across your team so nothing sits unanswered.

The old way vs. the eFORMS way

Scattered WhatsApp chat
With eFORMS
Orders and inquiries scattered across chats
One structured link, every time
Details written free-form, easy to misread
Clean fields for exactly what you need
No record of who submitted what, or when
Every submission saved and organized
Looks improvised
Looks like a real, professional business

How it works

1

Build your form

Start from a template or build from scratch — no code needed.

2

Share the link

Post it on WhatsApp status, Instagram, or anywhere your customers already are.

3

Get it on WhatsApp

Every submission lands in your WhatsApp, formatted and ready to act on.

Questions people ask

Do I need to know how to code?

No — build with a ready-made template or the AI generator, no code required.

Is it really free to start?

Yes — you can build and publish your first form for free, no card required.

Do my customers need to install anything?

No — they fill out your form in their browser, and it opens straight into WhatsApp when they submit. WhatsApp is the only app they need.

Can customers request a same-day pickup?

Yes — add a booking/timeslot field so customers pick a pickup window, or just submit an ASAP request with full pickup and drop-off details.

Set up your dispatch request form today

Free to start. No card required.

Get started free

Other businesses eFORMS works for

Events & Weddings

Whether you MC, cater, decorate, shoot, or host — a structured inquiry form means you get the date, guest count, and services needed upfront, instead of chasing details across a dozen WhatsApp messages.

Learn more →

Education & Tutoring

A structured enrollment or lesson-inquiry form for schools, tutors, and lesson centers — parents submit the details you need upfront, organized and ready to review.

Learn more →

Church & Religious Orgs

A structured registration form for church programmes, events, and counselling requests — members sign up with the details you need, organized in one place instead of a sign-up sheet or a scattered group chat.

Learn more →

Browse all solutions

See every industry eFORMS has a ready-made starting point for.

View all →